Lessons from the Field: Ways to identify and build repeat guests
There are only two ways to get a new customer:1. Solicit a new customer any way you can.2. Take good care of your present customers, so they don't become someone else's new customers.
[Aug 25, 08 | 1:59 am] More...
Do You Speak Hotel Language?
With so many acronyms and hotel terminology flying around the hotel industry it can become very confusing for the average customer. Hotel price comparison website HotelsCombined.com has collated the top industry terms customers query....
[Aug25,08 | 1:58 am] More...
Vintage sailing vessels
Hop aboard these spectacular olden ships It's possible to travel the seven seas on all kinds of vessels, many of them as luxurious as you can imagine, and many of them born yesterday. But ...
[Aug 25, 08 | 1:58 am] More...
Strategies for managing lodging demand in a slowing economy
Sales professionals attending the Second Annual HSMAI Hotel Sales Strategy Conference will receive a special white paper addressing the impact of increased transportation costs and the slowing economy on lodging sectors....
[Aug25,08 | 1:57 am] More...
AccuBar loads new features into latest version
Notice from your hotel room in Seattle that your Atlanta bar is missing a case of Jack Daniels? Check. See on your iPhone that your nightclub stocked out of a popular beer? Check. Print a ...
[Aug 25, 08 | 1:57 am] More...
Wyndham hotel group signs agreement to open nine hotels in Japan
Wyndham Hotel Group today said it has signed a non-exclusive agreement with Green Hospitality Management Co. LTD of Tokyo to open nine hotels in Japan during the next five years under the Ramada® and Days ...
[Aug25,08| 1:57 am] More...
STR reports U.S. hotel performance for the week ending 16 August 2008
The U.S. hotel industry posted declines in the key performance measurements of occupancy and revenue per available room during the week of 10 -16 August 2008, according to data from STR....
[Aug 25, 08 | 1:57 am] More...
Are hotel bookings falling short of expectations in Beijing during Olympic Games?
For their part, hotels, too, have acknowledged that the number of visitors has been below expectations.
"We are not getting as many guests during this Olympic period as everyone expected," reportedly said ...
[Aug 25, 08 | 1:57 am] More...
Americans pumped up about fall travel
TripAdvisor®, the world's largest travel community, today announced the results of its annual fall travel survey of more than 1,900 travelers worldwide. Eighty-two percent of U.S. respondents plan to travel for leisure this autumn, up ...
[Aug 25, 08 | 1:56 am] More...
Hotel News in Brief
Hotel industry news in brief........
[Aug25, 08 | 1:46 am] More...
One-size-fits-all travel sites do not fit all
Research from international web marketing company Oban Multilingual shows that travel site preferences differ according to users' travel destinations, as well as reflecting their culturally-distinct search behaviours....
[Aug 22, 08 | 2:00 am] More...
Hoteliers need to work hard to nurture happy customers and avoid negative postings
It's common knowledge that the Internet has certainly changed how travel consumers perceive the credibility of information. Any discrepancy between "official" and "unofficial" content should be dealt with immediately....
[Aug 22, 08 | 1:58 am] More...
New survey reveals unique habits and preferences of next generation travelers
Technological change has reinvented the manner in which travel service suppliers bring their products and services to the marketplace in recent years, and a new survey now reveals that emerging technology has had an equally ...
[Aug 22, 08 | 1:57 am] More...
Oberoi Group to open 10 more hotels by 2011
Leading hospitality chain Oberoi Group is planning to set up 10 more hotels in India and abroad by the end of 2011 and adding 2,300 rooms. ...
[Aug22, 08 | 1:57 am] More...
HRG highlights emerging trends
As challenging economic conditions continue to dominate news headlines and financial constraints have greater influence on travel policy and decision making, international corporate travel services company Hogg Robinson Group (HRG) is highlighting key trends emerging ...
[Aug 22, 08 | 1:57 am] More...
Rezidor announces 3 new hotels in Russia
The Rezidor Hotel Group once again increases its portfolio in Russia and announces 3 new hotels with a total of 969 rooms: The Park Inn Volgograd (173 rooms) is scheduled to open in Q2 2010, ...
[Aug 22, 08 | 1:57 am] More...
U.S. hotel deals down 81% in H1 2008, reports Jones Lang LaSalle Hotels
Jones Lang LaSalle Hotels announced today that the volume of U.S. hotel transactions for the first six months of 2008 declined 81% from the same period in 2007, reaching $6.0 billion. According to Jones Lang ...
[Aug 22, 08 | 1:56 am] More...
Lake Lanier islands resort unveils first phase of multimillion expansion, transformation
The first phase of a 10 year, multimillion dollar expansion is complete at Lake Lanier Islands Resort. The Atlanta-area destination has unveiled the transformed Legacy Lodge & Conference Center, formerly known as Emerald Pointe Hotel ...
[Aug 22, 08 | 1:55 am] More...
Government of Dominica supports eco-lodge project proposed by Distinguished International Hotels, Residences and Resorts
Distinguished International® Hotels, Residences and Resorts is pleased to announce that it has reached an agreement with the Carib Council to develop the first ever Eco-Lodge Resort and Conference Centre in the Carib Territory of ...
[Aug 22, 08 | 1:54 am] More...
